Follow

To reset the password for your SmartMusic account, select Forgot Password? on the Log In page.

 

forgot_password.png

 

The Reset Password page appears. Enter your email and select Reset.

 

password_reset.png

 

If the email address you entered matches an email we have on file, a message appears in your email inbox with instructions to reset your password. If you do not receive an email, check your junk mail folder and make sure that *@makemusic.com and *@smartmusic.com are added to your email account's safe list.

 

Open the email and select RESET PASSWORD.

 

reset_email.png

 

The Reset Password page appears. Enter your new password in both fields. Keep in mind that your password needs to be 8 characters and at least one upper case character, or one numeral, or one special character. Select Reset to confirm your new password.

 

email_reset.png

 

You can now login to SmartMusic using your new password.