Getting Started

• ★ Creating an account and joining a class
• ★ Purchasing a PLAY Plus subscription
• Joining a class with an existing account
• Completing an assignment
• Retaking an assignment
• SmartMusic email requirements (Students & Hobbyists)

Tips & Best Practices

• Using the Tuner, Metronome, and Loop functions (Students & Hobbyists)
• Troubleshooting SmartMusic on an iPad (Students & Hobbyists)
• Completing rhythmic assignments
• Using a backup email (Students & Hobbyists)

Product Information

• System requirements (Students & Hobbyists)
• Downloading Google Chrome (Students & Hobbyists)
• SmartMusic vs Classic SmartMusic (Students & Hobbyists)
• Contacting Customer Success (Students & Hobbyists)

Recording, Assessment & Playback

• ★ Viewing how you spend your practice time
• Windows microphone troubleshooting
• Playback or recording latency on Chromebooks
• Troubleshooting recording and playback issues (Students & Hobbyists)
• Playing and practicing music
• Enabling your microphone in Chrome (Students & Hobbyists)

User Account Management

• ★ Connecting to multiple SmartMusic platforms (Students & Hobbyists)
• Resetting your SmartMusic password (Students & Hobbyists)
• Editing your user profile (Students & Hobbyists)

School & Assignments

• Resubmitting assignments

Music and Content

• Finding and opening music (Students & Hobbyists)
• Score is not loading (Students & Hobbyists)