Getting Started

• ★ Creating an account and joining a class
• ★ Purchasing a PLAY Plus subscription
• Completing an assignment
• SmartMusic email requirements (Students & Hobbyists)

User Account Management

• Resetting your SmartMusic password (Students & Hobbyists)
• Editing your user profile (Students & Hobbyists)

Product Information

• System requirements (Students & Hobbyists)
• Downloading Google Chrome (Students & Hobbyists)
• SmartMusic vs Classic SmartMusic (Students & Hobbyists)
• Contacting Customer Success (Students & Hobbyists)

Recording, Assessment & Playback

• Playback or recording latency on Chromebooks
• Troubleshooting recording and playback issues (Students & Hobbyists)
• Playing and practicing music
• Enabling your microphone in Chrome (Students & Hobbyists)

School & Assignments

• Resubmitting assignments

Music and Content

• Score is not loading (Students & Hobbyists)