Eric Posner

Posted May 25, 2017 12:27

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Hello, I'm new to SmartMusic and when I try to create an assignment in one of my uploaded XML files, it won't let me. I can open it, I just can't assign anything as when I hit Assign I get the follow message/page:

Any help is appreciated!

4 comments

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  Joseph Shimp February 16, 2018 02:40

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  I am having the same problem. Has your issue been resolved ever??

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  Chad Craw February 16, 2018 18:15

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  I had the same problem.  Fixed it by going into Chrome Settings and deleting all stored cookies (click the 3 dots in top right corner, settings, and search for "Clear Browsing Data")

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  Daniel Shearouse April 16, 2018 13:12

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  Still a problem. No answers yet. This breaks the entire thing. Tried clearing browser as suggested but no dice. Also, it would be neat if they supported more than one browser! WTF is going on with this website?

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  Jon Cielinski April 24, 2018 23:15

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  Hi everyone. If you continue to see this kind of error message after clearing your cache, please contact our technical support team if you haven't already, so we can take a closer look at your account.