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We are aware of an ongoing issue where student submissions may not appear in the Gradebook. Our team is actively working on this issue, and any future updates will be posted to this article. Please select Follow to subscribe to this thread and receive update notifications via email. We apologize for any inconvenience, and hope to have this issue resolved as quickly as possible

Chad Mathis,

Manager, MakeMusic Customer Support

UPDATE 8/22/2019: The issue preventing past student submissions from appearing Gradebook has been resolved. If you are still unable to view past Gradebook submissions, please make sure to clear your browser's cache and login to your account again. If you are still unable to see past Gradebook submissions after clearing your cache, please contact Customer Support by clicking Submit a request above.

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    Chad Mathis
    Official comment

    UPDATE 8/22/2019: The issue preventing past student submissions from appearing Gradebook has been resolved. If you are still unable to view past Gradebook submissions, please make sure to clear your browser's cache and login to your account again. If you are still unable to see past Gradebook submissions after clearing your cache, please contact Customer Support by clicking Submit a request above.

    Chad Mathis,

    Manager, MakeMusic Customer Support

     

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