First of all anytime I call in seems to be when they’re closed. I called in today when the company should be open, what luck. They’re in a sales meeting or a company meeting whatever no joy in reaching a human. They sure did deduct the money from my account awfully fast though. I purchased a performer subscription, and it keeps taking me back to my old teacher student subscription. I wanted the performer subscription and that’s why I purchased that. I already can’t get my classic, because they don’t want to bother with that anymore. But at least let me get in to what I purchased. I cannot sign in, and I can’t seem to get a human to talk me through the process so that I don’t keep getting the old accounts. I’ve been with this company since 1991. Not so sure I want to stick with him a whole lot longer if they don’t start coming through with better customer service.