Chad Mathis (he/him/his)

1. Knowledge Base
2. Product Information

Please find our Sole Source Confirmation letter linked below. 2023 MakeMusic Sole Source Letter.pdf

1. Knowledge Base
2. Product Information

Please find our W-9 Form linked below.  

1. Knowledge Base
2. Product Information

❄️ Our office will be closed on the following dates: ❄️ Friday, December 23rd Monday, December 26th Monday, January 2nd ❄️ Limited support staff will be responding to email requests on the following dates: ❄️ Tuesday, December 27th through Friday, De...

1. Educators & Administrators
2. Gradebook & Assignments

When it comes to grading and assessing your students, there may be instances where you’ll need to do so in a strictly unbiased and objective manner. While individual class Gradebooks default to displaying enrolled students’ names, platform Administrator...

1. Educators & Administrators
2. Platform Management

Note: The ability to reset students' passwords is restricted to schools that have ownership of student data. One such example is public K-12 schools in the U.S. If this applies to your school, but you do not have the ability to reset students' passwords...

1. Knowledge Base
2. Music & Content

Print is the game-changing MakeMusic Cloud feature that provides academic users with the ability to print individual parts directly from the repertoire library, ensuring that there’s a practice solution in place for every educational setting and setup—f...

1. Knowledge Base
2. Product Information

The Voluntary Product Accessibility Template (or VPAT) is a table containing information regarding how an information and communications technology (ICT) product or service conforms with Section 508 of the U.S. Rehabilitation Act of 1973.   The purpo...

1. Knowledge Base
2. Music & Content

2021.06.16 update: We have released an update to Compose that we expect to resolve this issue. However, if you are still encountering an error message when attempting to save changes to an imported MusicXML file, please click Submit a request above and ...

1. Knowledge Base
2. Music & Content

Our team has recently fixed an issue in Sound Innovations for Concert Band, Book 2 that caused the incorrect notation to display or the incorrect accompaniment track to play for some titles. In some cases, this also caused some titles’ playback to end e...