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1. Go to the login page (home.smartmusic.com).

 

2. Click Forgot Password? on the login page.

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3. Type in your Username or Primary Email address.

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4. Click on Reset Password.

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5. A message will appear saying that your Forgot Password email was sent.

  • If the email address (or username) you entered matches (or is linked to) an email we have on file, a message appears in your email inbox with instructions to reset your password.

  • If you do not receive an email, check your junk mail folder and make sure that @makemusic.com and @smartmusic.com are added to your email account's safe list.

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6. Go to your email inbox and open the email from team@makemusic.com with the subject "Password reset request."

 

7. After opening the email, click on the Reset password button in the message.

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8. You will be automatically redirected to the Reset Password page.

 

9. Enter the new password in both fields.

  • Keep in mind that your password needs to be 8 characters and must include at least one upper case character, or one numeral, or one special character.

  • Make sure the passwords match in both fields before moving forward.
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10. Click on Reset your password to confirm your new password.

  • You can now log in to MakeMusic Cloud using your new password.

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