You have just renewed your platform, here are the items to check to make sure your platform is setup and ready to go:


Access Type


Make sure you allocated your new Teacher Subscription to yourself. If your platform expired, it automatically sets your access type to a free account and prevents you from accessing the full SmartMusic library. Take a look at the Full Access Teacher seats section of our Allocating and deallocating seats article for more details about that process. 




Class Access


Your Class Access is automatically set to Free as well. Change the Class Access to Paid to upgrade the entire class to the necessary access. View the article Editing class access for more information.




You must have active student subscriptions in order to upgrade the class. Contact our Sales team to purchase student seats.


Allocate Print Seats


After renewing your platform, you'll want to allocate any Print Seats to both yourself and your students. Take a look at the article Allocating and deallocating seats for details on this process.









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