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Canceling the All Access Trial
When your free 30-day trial of MakeMusic Cloud ends, you will not be automatically charged for a subscription. This means there's no need to cancel your trial, since there's no risk of being charged. At the end of the trial, you can choose to make a p...
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Onscreen Music Gets Cut Off/Obscured During Recording or Playback
In some cases, the zoom settings in your internet browser can create a display issue where the bottom of the music becomes obscured when clicking the play or record buttons. To fix this, try zooming out using the relevant keyboard shortcut provided...
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"We're sorry, but your browser is not supported" Error
If you receive the following error message while you're accessing MakeMusic Cloud, please reference the relevant section for your device below to troubleshoot. Chromebook If you're using a Chromebook, MakeMusic Cloud is only supported on the most recent...
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Correcting Percussion Playback in Compose using Drum Maps
Introduction Occasionally, documents uploaded to Compose can exhibit incorrect playback sounds on percussion staves. We expect that a file set up correctly in Finale will also play back correctly when imported into Compose in the majority of cases, but ...
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Converting from School Passport by GG4L to MakeMusic's Canvas or Schoology Integration
As of June 30, 2023, teachers and students are no longer able to use School Passport (by GG4L) to log into MakeMusic Cloud. If you've been using School Passport, your platform will need to be migrated to one of our other sign-in options prior to June 30...
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Changing/Verifying Instruments after Importing to Compose
After uploading in Compose, you can change the assigned instrument of any stave using the Staves and measures tool. This can be done by following the steps below: Choose the Score menu and select the Staves and measures tool. Pencil icons appear on e...
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Single Sign-On with Canvas or Schoology
Teachers Setting up the Integration First, confirm that you have set up integration with Schoology or Canvas so your students can launch MakeMusic Cloud from their LMS class. Configuring Schoology Configuring Canvas Students NOTE: Each student's M...
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Understanding Interactive Repertoire vs. Digital Sheet Music
Repertoire in the MakeMusic Cloud Music Catalog may be available in either the Interactive or Digital Sheet Music formats. The availability of repertoire will vary both in format and functionality depending on the title. Interactive titles Can be ...