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Help for Knowledge Base

Account and Setup

  • Using your MakeMusic Cloud Subscription
  • Unable to Verify Account via Email
  • Creating an Account for Users Under the Age of 13 (or 16 where applicable)
  • Downloading Google Chrome

Tips & Best Practices

  • ★ Getting started with MakeMusic Cloud on iPad Safari
  • Exporting MusicXML 4.0 files from Finale and Sibelius
  • Screen Resolution Troubleshooting
  • Troubleshooting MakeMusic Cloud on Windows, Mac, and Chromebooks
  • Setting Up to Record in MakeMusic Cloud
  • Completing Rhythmic Assignments

Technical Requirements

  • Bluetooth and AirPod Support
  • System requirements
  • MakeMusic Cloud Network Requirements
  • MakeMusic Cloud email requirements

Product Information

  • ★ Holiday Support Hours
  • ★ MakeMusic Cloud Rebrand FAQ
  • ★ Submitting Feature Requests and Product Feedback
  • MakeMusic Cloud VPAT/Section 508 Documentation
  • MakeMusic W-9 Form
  • MakeMusic Sole Source Confirmation Letter
  • See all 7 articles

Recording, Playback & Assessment

  • Error: "You Have Not Granted Access to Your Microphone" (iPad)
  • Troubleshooting Windows microphone issues
  • Playback or recording latency on Chromebooks
  • Troubleshooting recording and playback issues
  • Enabling your microphone in Chrome
  • Quiet playback volume on iPad

Music & Content

  • ★ MakeMusic Cloud Video Lessons FAQ
  • ★ Compose: Unable to Save Changes to Imported MusicXML File
  • ★ Printing in MakeMusic Cloud FAQs
  • ★ Sound Innovations for Concert Band, Book 2: Incorrect notation, Incorrect accompaniment, Error: "This page does not exist"
  • Sheet Music Formats: Interactive vs. Digital Titles
  • Playlists FAQ
  • See all 14 articles

Single Sign-On / LMS Resources

  • ★ Rostering FAQ’s 
  • ★ Single Sign-on FAQs
  • ★ LMS Connection with Canvas
  • ★ LMS Connection with Schoology
  • Clever SSO (Saved Passwords) Application for MakeMusic Cloud Login
  • Single Sign-On with Google Classroom